Information Technology

Welcome to Information Technology


IT Annoucements

Upcoming Workday Production Downtime:
Saturday August 7th, 2021  beginning 1:00 a.m. till 5:00 a.m. (scheduled quarterly maintenance window)

The Information Technology Department provides support, guidance, and leadership to students, faculty, and staff in the selection, implementation, and maintenance of technology in an academic environment.

contact information

What's my UAM User Account

Register to reset password

reset Password

INSTALL MICROSOFT OFFICE PRODUCTS

 

(NOTE: UAM will never ask you for your password in an email.  We will not send emails that imply you will lose your email service if you do not enter information after following a link.  Please be alert to phishing scams trying to steal your user id and password.  Official UAM IT announcements will be made on the website.)

Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)

WeevilNet Student Self-Service Login

Student Information for Email, WeevilNet, Installing Microsoft Office Products, WIFI connections, and Setting up your UAM Email to your mobile devices.

Password Assistant

UAMWifi-secure is ideal for ALL students & UAM staff.

 UAMWifi-guest is for campus guest. For temporary accounts contact IT department.

Tutorials and Support

IT Work Order Instructions

UAMWifi Secure Login for Multiple Mobile Devices
Reset forgotten password with Office365 (MUST register first to use the unlock/change password)
Available Technology at UAM
Top 5 UAM WiFi Issues
UAM WiFi How-to

If you need assistance for entering an IT Work Order, please follow these Instructions.

Unlock/ Change Password

Faculty & Staff Instructions for Email, Weevilnet, Installing Microsoft Office Products, WIFI connections, and Setting up your UAM Email to your mobile devices.

Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)

Password Assistant- Passwords expire EVERY 90 days!

DOMAIN ACCOUNT

Domain/Email accounts are assigned to employees when a Authorization form is received.  This grants you access to login to your desktop PC, UAM Email, WeevilNet employee information, UAM’s wireless network (Wifi-Secure), and other software on campus.  Extensions to domain accounts can be granted when an Authorization Extension form is received.

COMPUTER USAGE POLICY

Defines responsible and ethical behavior in using UAM’s computing facilities and resources.  Computer Usage Policy

WORK ORDERS

For classroom problems, call the IT dept. 870 460 1036 for immediate assistance. 

For other computer related issues, please enter an IT Work Order in SchoolDude.

If you need assistance for entering an IT Work Order, please follow these Instructions.

Field Requirements:

  • Work Type
  • Location
  • Building
  • Room
  • Due Date
  • Description

COMPUTER LAB/ SMART ROOM SOFTWARE UPLOAD

Requests for lab software must be submitted to the person responsible for managing the lab/smart room.  This person will decide if the request is in alignment with the goals and strategies of the resource that they manage.  Requests submitted after the deadline will be treated by the IT dept. as a project, and will be completed as soon as possible.

Computer Lab/Smart Room Software Form

INSTALL MICROSOFT OFFICE PRODUCTS

UAM Faculty and Staff have the option to load Microsoft software on home machines for school-related activities. 

1. Login to your UAM Email using the web

2. Click on Office 365 (top left corner of page)

Install Office on your PC, smartphone, or iPad information will display; you can now install Office products

COPYRIGHT RESOURCES

Understanding Copyright before using or distributing electronic media is very important and UAM takes violations seriously and are punishable by law.  If you are unsure, you can email UAM’s IT dept. chief information officer (CIO) for clarification.

More Helpful Tutorials

Cisco Telephone Quick Reference Guide
Telephone System User Instructions
Barracuda Spam Filter
How to use Trend to Scan a Removable Device/Drive
UAMWifi Secure Login for Multiple Mobile Devices

Additional Links:

Information Security Strategic Plan

Identity Theft Prevention Program

Copyright Resources

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