Information Technology

Welcome to Information Technology


IT Annoucements

Upcoming Workday Production Downtime:
Every Saturday beginning 1:00 a.m. till 9:00 a.m. (scheduled quarterly maintenance window)

The Information Technology Department provides support, guidance, and leadership to students, faculty, and staff in the selection, implementation, and maintenance of technology in an academic environment.

contact information

What's my UAM User Account

Register to reset password

reset Password

INSTALL MICROSOFT OFFICE PRODUCTS

 

(NOTE: UAM will never ask you for your password in an email.  We will not send emails that imply you will lose your email service if you do not enter information after following a link.  Please be alert to phishing scams trying to steal your user id and password.  Official UAM IT announcements will be made on the website.)

Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)

WeevilNet Student Self-Service Login

Student Information for Email, WeevilNet, Installing Microsoft Office Products, WIFI connections, and Setting up your UAM Email to your mobile devices.

Password Assistant

UAMWifi-secure is ideal for ALL students & UAM staff.

 UAMWifi-guest is for campus guest. For temporary accounts contact IT department.

Tutorials and Support

IT Work Order Instructions
UAMWifi Secure Login for Multiple Mobile Devices
Reset forgotten password with Office365 (MUST register first to use the unlock/change password)
Available Technology at UAM
Top 5 UAM WiFi Issues
UAM WiFi How-to

If you need assistance for entering an IT Work Order, please follow these Instructions.

Unlock/ Change Password

Faculty & Staff Instructions for Email, Weevilnet, Installing Microsoft Office Products, WIFI connections, and Setting up your UAM Email to your mobile devices.

Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)

Password Assistant- Passwords expire EVERY 90 days!

DOMAIN ACCOUNT

Domain/Email accounts are assigned to employees when a Authorization form is received.  This grants you access to login to your desktop PC, UAM Email, WeevilNet employee information, UAM’s wireless network (Wifi-Secure), and other software on campus.  Extensions to domain accounts can be granted when an Authorization Extension form is received.

WORK ORDERS

For classroom problems, call the IT dept. 870 460 1036 for immediate assistance. 

For other computer related issues, please enter an IT Work Order in SchoolDude.

If you need assistance for entering an IT Work Order, please follow these Instructions.

Field Requirements:

  • Work Type
  • Location
  • Building
  • Room
  • Due Date
  • Description

COMPUTER LAB/ SMART ROOM SOFTWARE UPLOAD

Requests for lab software must be submitted to the person responsible for managing the lab/smart room.  This person will decide if the request is in alignment with the goals and strategies of the resource that they manage.  Requests submitted after the deadline will be treated by the IT dept. as a project, and will be completed as soon as possible.

INSTALL MICROSOFT OFFICE PRODUCTS

More Helpful Tutorials

Cisco Telephone Quick Reference Guide
Telephone System User Instructions
UAMWifi Secure Login for Multiple Mobile Devices

Tech Talk Tuesday's

Topic: S.O.S.: Save Our Social Media
Date: September 14th, 2021
Presentor: Ember Davis - Director of Marketing and Public Relations
Location: Student Success Center Room 208/Zoom
Time: 12:40PM – 1:30PM
Join Zoom Meeting
https://zoom.us/j/95828034729?pwd=T1IxMGEyOERROEFFMzFKaEsxMzdqQT09&from=addon

Meeting ID: 958 2803 4729
Passcode: 618794 One tap mobile
+13017158592,,95828034729#,,,,*618794# US (Washington DC)
+13126266799,,95828034729#,,,,*618794# US (Chicago)

Dial by your location
+1 301 715 8592 US (Washington DC)
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
Meeting ID: 958 2803 4729
Passcode: 618794 Find your local number: https://zoom.us/u/ab8G8g8eYt

Topic: L.M.S. Success: Introduction to Blackboard
Date: September 21st, 2021
Presentor: Payton Miller – Senior Instructional Technology Specialist
Location: Student Success Center Room 208/Zoom
Time: 12:40PM – 1:30PM
Join Zoom Meeting
https://zoom.us/j/99211313305?pwd=VTl5aDMvTmZwaVJTWlpMcjRZMW4xdz09&from=addon

Meeting ID: 992 1131 3305
Passcode: 229879 One tap mobile
+16465588656,,99211313305#,,,,*229879# US (New York)
+13017158592,,99211313305#,,,,*229879# US (Washington DC)

Dial by your location
+1 646 558 8656 US (New York)
+1 301 715 8592 US (Washington DC)
+1 312 626 6799 US (Chicago)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
Meeting ID: 992 1131 3305
Passcode: 229879 Find your local number: https://zoom.us/u/adBLHsnhjE

Topic: Master Your Machine: Get to Know Your End User Support Team
Date: October 5th, 2021
Prosentors: Julie Barnes – Director of End User Support
                                Don Williams – Information Technology Manager
                                Jamal McCray – Computer Support Technician
Location: Student Success Center Room 208/Zoom
Time: 12:40PM – 1:30PM
Join Zoom Meeting
https://zoom.us/j/94116668456?pwd=cFJkTnkwWEpRZ0lXQXJHa016Yko0QT09&from=addon

Meeting ID: 941 1666 8456
Passcode: 994886 One tap mobile
+13126266799,,94116668456#,,,,*994886# US (Chicago)
+16465588656,,94116668456#,,,,*994886# US (New York)

Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
+1 301 715 8592 US (Washington DC)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 941 1666 8456
Passcode: 994886 Find your local number: https://zoom.us/u/aceJevWRMX

Topic: “Gone Phishing”: Importance of Cyber Security and Account Protection
Date: October 19th, 2021
Presentor: Treshai Jackson – Security Analyst
Location: Student Success Center Room 208/Zoom
Time: 12:40PM – 1:30PM
Join Zoom Meeting
https://zoom.us/j/92380466067?pwd=TlhFbFJpcjR5cDNPR2Ewa2ttaVJvdz09&from=addon

Meeting ID: 923 8046 6067
Passcode: 891920 One tap mobile
+13017158592,,92380466067#,,,,*891920# US (Washington DC)
+13126266799,,92380466067#,,,,*891920# US (Chicago)

Dial by your location
+1 301 715 8592 US (Washington DC)
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
Meeting ID: 923 8046 6067
Passcode: 891920 Find your local number: https://zoom.us/u/addrNycmaF

Topic: Cut The Cord: Understanding All Things Networking
Date: November 9th, 2021
Presentor: Landon Adams – Network Support Analyst
Location: Student Success Center Room 208/Zoom
Time: 12:40PM – 1:30PM
Join Zoom Meeting
https://zoom.us/j/99001868852?pwd=OHVrQ0RqR2h2VEdmdmRINm1CS1p1UT09&from=addon

Meeting ID: 990 0186 8852
Passcode: 147407 One tap mobile
+13126266799,,99001868852#,,,,*147407# US (Chicago)
+16465588656,,99001868852#,,,,*147407# US (New York)

Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 558 8656 US (New York)
+1 301 715 8592 US (Washington DC)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
Meeting ID: 990 0186 8852
Passcode: 147407 Find your local number: https://zoom.us/u/adJSm9HhUm

Additional Links:

Information Security Strategic Plan

Identity Theft Prevention Program

Copyright Resources

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