University of Arkansas Accreditation

The University of Arkansas at Monticello is accredited by the Higher Learning Commission (a commission of the North Central Association of Colleges and Schools), 230 South LaSalle Street, Suite 7-500, Chicago, IL 60604-1413. 

Complaint Process for Arkansas Distance Learning Students

UAM students residing in Arkansas who desire to resolve a grievance are encouraged to follow the University’s Student Grievance Process noted below and in the Student Handbook, Page 27.

SARA Student Complaint Form

COMPLAINTS REGARDING THE ACADEMIC PROGRAM

Students with complaints, which they feel are relevant to UAM’s institutional accreditation or its academic programs, should submit a written complaint to the Vice Chancellor for Academic Affairs (dossp@uamont.edu). Complaints must be submitted within 30 days of the incident or problem. The Vice Chancellor for Academic Affairs will: (1) notify the complainant (student) of receipt of the complaint; (2) enter the complaint into a log which will be maintained for review by the Higher Learning Commission; and (3) submit the complaint to the Vice Chancellor who supervises the area involved. The supervising Vice Chancellor will investigate the complaint and respond in writing to the Vice Chancellor for Academic Affairs. The Vice Chancellor for Academic Affairs will provide, within 30 days of the complaint, a written response to the student. The response will describe the result of the investigation and any action taken. This response will be logged with the complaint. 

Unresolved complaints at the institutional level may be brought to the Arkansas Dept. of Higher Education https://static.ark.org/eeuploads/adhe/APPENDIX_J_Student_Grievance,_complaint_process_Revised_2015.doc.

Complaint Process for non-Arkansas resident Distance Learning Students

UAM students residing outside the State of Arkansas who desire to resolve a grievance are encouraged to follow the University’s Student Grievance Process noted above and in the Student Handbook, Page 27.

If an issue cannot be resolved internally, a complaint may be filed with the University of Arkansas at Monticello’s accrediting agency, the Higher Learning Commission (http://www.ncahlc.org ) or the appropriate state agency for handling complaints in a student’s state.

The University of Arkansas at Monticello is a member of the National Council for State Authorization Reciprocity Agreements.