Arkansas State Communication Association

Students will be able to

identify types of interpersonal communication.
explain the importance of nonverbal aspects of interpersonal communication.
use the telephone in social and business situations effectively.
prepare for and conduct interviews successfully.
understand the importance of listening empathetically and for comprehension.
solve problems in a shared communication situation.

Strand

1. Areas of discussion

Interpersonal communication

One-to-one

Conversation

Telephone

Interview

Types of questions

2. Preparation for an interview

Establishing questions (interviewer)

Anticipating questions (interviewee)

3. Participating in an interview

Conducting the interview (interviewer)

Responding to questions (interviewee)

Nonverbal aspects (both)

4. Conversational rules for social calls

5. Formal rules for business calls

6. Qualities of courteous and accurate conversation on a variety of topics

Activities

Conduct a class discussion on the nature of interpersonal communication.
Role play informational interviews.
Role play job interviews.
Invite guest speakers from the community (personnel interviewers, military recruiters, etc.).
Role play both business and social phone conversations.
Invite guest speaker from telephone company on law/ethics of telephone use.
Role play social introductions.
Conduct a rumor (chain conversation) activity.
Hold nonverbal group activities such as lining up or putting together puzzles without speaking.
Invite counselors to speak on listening and problem- solving techniques.

Framework

3.1.23 Work collaboratively to generate ideas and solve problems.
3.1.25 Speak formally to a variety of audiences for a variety of purposes.
3.1.27 Learn through oral activities such as reader's theatre and role-playing.
3.2.11 Learn organizational patterns appropriate to diverse situations such as interviews, debates, conversations, etc.
4.1.19 Analyze and evaluate what is heard.