UAM banner
UAM Home
IT Home
Quick Links
Getting Connected - Wired
Getting Connected - Wireless
Getting Connected - Wireless for Guest
Register Your Game Console
Equipment Quotes
Forms
Online Support Form
Online Tutorials
Passwords
Security & Viruses
Software / Downloads
Virus Info Feed
Information for:
Faculty/Staff
Students
Information about:
Bandwidth Usage
Barracuda
Copyright
FAQ's
How To's
Microsoft Campus Agreement
Sensitive Data
WebCT
Policies & Procedures:
Computer Usage Policy
Copyright Resources:
U.S. Copyright Act
U.S. Copyright Office
Copyright Clearance Center
Reporting:
Copyright Infringements
Technical Problems
Website Problems
Suggested Readings:
Computer Security
Virus Information
Linux Security

Frequently Asked Questions

Applications  |  Email  |  Internet  |  Password  |  Printing   

 

Applications

Can I convert WordPerfect document to Word document?

Yes, follow the steps below:

Open Microsoft Word
Click file, then open (or use the open icon)
Select the WordPerfect document that you want to convert, click open
Save document as Word document

Note: After converting document, it is recommended that you review the document format. Some formatting could be lost or misaligned and will need a little adjusting.

 

Does Microsoft Word have an equation editor?

Yes, follow the steps below:

Open Microsoft Word
Click on Tools, then customize
Click on the Commands tab
Select Insert under Categories, on the right
Under Commands, on the left side, Scroll down to Equation Editor
Click and hold mouse button down on Equation Editor and move up to toolbar at desired location
Click close

Now the Equation Editor can be accessed from the toolbar. When you click on the Equation Editor icon, the Equation Editor toolbar will appear.

 

Email

Mailbox full or mailbox closed

Each person on campus has 300 mb of space allocated for email. In Outlook, not only email, but calendar items, notes, tasks, deleted items and sent items contribute to this 300 mb. It is a good idea to set Outlook to empty deleted items when exiting the program. To do this, go to the Tools menu and choose Options. Click on the tab called "Other." Click in the checkbox that says Empty the Deleted Items folder upon exiting then click Ok.

By default, all messages you send are saved in the Sent Items folder. To turn off this option, go to the Tools menu, choose Options. Under the "Preferences" tab click on the E-mail Options button and uncheck the box next to Save copies of messages in Sent Items Folder. To save a copy of an individual message while in the new message window, click on the option button and select Save sent messages to and select the folder in which to save the copy.

Note:
Attachments you receive with email also contribute to the size of your mailbox.  If you need to keep sizeable attachments, save the attachment separately from the email message, then delete the message or remove the attachments.

To save an attachment:

1.  Open the item that contains the file attachment you want to save.

2.  Right-click the icon for the attachment, and then click Save As.
    Select a location for saving the file, rename the file if desired then  
    click Save.

Note:  If the item includes more than one attachment, choose Save Attachments from the File menu to save all attachments.

To delete multiple items:

Press ctrl+a to select all items, then press the delete key on the keyboard

OR

Hold the ctrl key and click individual items to select, then delete

OR

Click the first item in a list, hold down the shift key and click the last item in a list, then delete.


Internet

When I print a web page the text on the right side of the page is cut off.

In Internet Explorer, go to the File menu and choose Page Setup.  Decrease the margins for left and right (try .25) and try printing again.


Printing

The printer connected to my computer won't print.

  • Try restarting your computer

  • Check the cables connecting the printer to the computer to verify they are plugged in securely.

  • Check to see that the printer is online and has paper. 

The printer I print to in another office or another room won't print.

  • If a print box is present (this will be a small box sitting beside the computer or directly connected to the back of the printer) unplug the power to the print box, plug it back in and try printing again.

  • If a computer is connected to the printer you are printing to, restart that computer.


Accreditation Information | Contact Us | Disclaimer | Employment | Master Plan | Mission Statement | Strategic Plan 

© 2009 University of Arkansas at Monticello
Send inquiries regarding the operation of this Web site to Web Publisher.