Lisa Kelley : kelleyl@uamont.edu or call (870)222-5360 ext. 2136

Hospitality Instructor / UAM College of Technology - McGehee

Students successfully completing the UAM-CTM Hospitality Services program should be able to:

1. Demonstrate safety and sanitation in the food and lodging industry by identifying, maintaining and safely utilizing commercial tools and equipment.

2. Outline the skills and behaviors required during customer involvement to analyze, judge and act in ways that contribute to customer satisfaction.

3. Demonstrate knowledge of operations relative to the provisions of goods and services in the hospitality foodservice and hotel management industries.

4. Compile effective written and interpersonal communication skills to justify knowledge of fundamental supervisory responsibilities.

Summer I Office Hours:

Available through e-mail Monday - Thursday: 8:00 till 4:00

Virtual Office Hours: Monday, Tuesday, Thursday, Friday: 8:00 a.m. to 10:00 a.m. Wednesday: 2:00 - 5:00

Also by appointment

Hospitality: generously providing care and kindness to whoever is in need

SUMMER I Schedule of Courses Offered

Course Name	Course Number	Course Section	Class Day	Class Time
Hospitality, Travel & Tourism	HOSP 1013	92	Online	ONLINE
Internship	HOSP 1082	01	TBA	90 Hours

FALL 2013 Courses Offered

Course Name	Course Number	Course Section	Class Day	Class Time
Customer Service Relations	HOSP 1033	02	T/Th	9:40 - 11:00
Introduction to Hospitality Operations	HOSP 1043	02	M/W	8:10 - 9:30
Hospitality Internship	HOSP 1082	01	TBA	90 Hours
Culinary Fundamentals	HOSP 1093	01	M/W	9:40 - 11:00
Employability Skills/Work Ethics	COM 1102	01	M	5:10 - 7:00
Safety & Sanitation	HOSP 1023		Online	Online