Lisa Kelley : kelleyl@uamont.edu or call (870)460-2136

      Hospitality Instructor

                                                       UAM College of Technology - McGehee

 

Students successfully completing the UAM-CTM Hospitality Services program should be able to:

1.  Identify hospitality as the act of generously providing care to those in need, and relating understanding through community service.

2. Demonstrate safety and sanitation in the food and lodging industry by identifying, maintaining  and safely utilizing commercial tools and equipment.

3.  Outline the skills and behaviors required during customer involvement to analyze, judge and act in ways that contribute to customer satisfaction.

4.  Demonstrate knowledge of operations relative to the provisions of goods and services in the hospitality foodservice and hotel management industries. 

5.  Compile effective written and interpersonal communication skills to justify knowledge of fundamental supervisory responsibilities.

                                             

Fall 2014 Office Hours:

Monday:  12:00 a.m. - 1:00 p.m. & 2:30 - 4:30 

Tuesday:  12:00 - 3:00

Wednesday:  2:30 - 4:30

Virtual Office Hours: 

Friday:  8:00 - 10:00 

 Also by appointment

home

Hospitality:   generously providing care and kindness to whoever is in need


Fall  2014 Courses Offered

Course Name Course Number Course Section Class Day Class Time
Employability Skills/Work Ethics COM 1102 301 M/W 1:30 - 2:30
Customer Service Relations HOSP 1033 301 T/Th 9:40 - 11:00
Introduction to Hospitality Operations HOSP 1043 301 M/W 8:10 - 9:30
Hospitality Internship HOSP 1082 301 TBA TBA
Culinary Fundamentals HOSP 1093 301 M/W 9:40 - 12:00
Safety & Sanitation HOSP 1023 390 Online Online
Principles of Lodging/Independent Study HOSP 1063 301 TBA TBA
2114

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